What even is writing?As a writing professor, I never looked for plagiarism. It looked for me. I would be reading along and suddenly a sentence or a paragraph…Dec 19, 20226Dec 19, 20226
Meaningful work if you can afford itThere is an oft-told life narrative in which a middle-aged white person, having climbed the corporate ladder — or a young white person…Aug 20, 2022Aug 20, 2022
Elizabeth Holmes and the Language of Plausible DeniabilityStaying out of jail was not among the list of reasons I typically gave my college students when trying to inculcate the value of writing…Jan 4, 2022Jan 4, 2022
Seinfeld’s Mac SE — how we are dated by newnessRewatching Seinfeld on Netflix, I can’t help but notice that there is a Macintosh SE that sits completely untouched in the corner of…Dec 12, 20211Dec 12, 20211
Requiem for an insurance agentActually, Diana wasn’t even my insurance agent. She was the front-desk person for my insurance agent, the one who processed my payment…Nov 19, 2021Nov 19, 2021
The Weirdness of the Flexible Health Spending AccountThe flexible health spending account — the thing where you put your money into an account and then pay yourself back for medical expenses…Oct 20, 2021Oct 20, 2021
Published inBootcampA delightful experience?When I first heard the word “delightful experience” used to describe software, the phrase simply didn’t compute. To begin with, my…Aug 23, 2021Aug 23, 2021
On trial: the death of Black menListening to the verdict today, I sensed that what was on trial was not whether a white officer killed a Black man named George Floyd…Apr 21, 2021Apr 21, 2021
Parents, the pandemic, and school software —a steep learning curveWhy should we think about parents as users of school-based software?Dec 9, 2020Dec 9, 2020
Repetition as a negative inflection point in a user journeyYou have just entered your 11-digit health insurance member ID into the keypad on your cell phone. There is no option to enter it verbally…Jul 20, 2020Jul 20, 2020
